Here's how to get in touch with us:

Over-The-Phone: 503-305-6962 
PHONE HOURS ARE 8 AM-12 PM M-F  *ADDRESS CHANGES MUST BE EMAILED & WE DO NOT OFFER OVERNIGHT SHIPPING/2ND DAY SHIPPING* There are no exceptions to this policy as the carriers do not offer money back guarantees for the service they advertise.

We are not able to offer will call/pick up, we are a ship only facility.
(please click onto "shipping policies for further information regarding shipping) (Please click onto "terms" for return policy information.)
(Order status /  warranty claims / returns / stock inquiries & availability)
Note:    Telephone Agents do not offer technical assistance over the phone.  This includes diagnosis of failures being experienced/ verification that you are ordering the correct part for your application.  Please use the parts email below for this request, it also should be utilized in the event the part number is not known.  Only Technical Support staff have access to this documentation. 

Parts Email: (Supply Make & Model, product # & serial # for Parts Applicability Inquiries, Email pictures of items with no visible markings, Price inquiries, Product Availability, request for copies of paid invoices, order status, tracking information Inquiries, address changes.)
Note:  Emails are checked from 7 days per week.  (Please Note:  Emails are responded to in the order in which they are received, this can sometimes cause a 24 hour lead time for a reply.)