ALERT: PDX RV LLC WILL BE CLOSED NOV. 21st -25th FOR THE THANKSGIVING HOLIDAY.
Here's how to get in touch with us:
**We do not accept credit card orders over the phone, all orders must be placed on-line.
Please have your invoice # or receipt # ready prior to calling.
Please no solicitation calls. Warranty / Returns? Click onto "TERMS" at the bottom of the page.
Please Note: Shipping HRS are M-F 6 AM- 7 PM PST. We are closed on Saturdays, Sundays and the following Federal Holidays.
Jan 1st & 15th; Feb 19th; May 28th; Jul 4th; Sept 3rd; Oct. 8th; Nov 12th & 22nd; Dec 25th
*ADDRESS CHANGES MUST BE EMAILED & WE DO NOT OFFER OVERNIGHT SHIPPING/2ND DAY SHIPPING* (please see our shipping policy for services provided & PLEASE NOTE: Orders can take 24-48 hrs for processing.)
We are not able to offer will call/pick up, we are a ship only facility.
Note: We do not offer technical assistance over the phone, nor do we provide parts verification requests over the phone. These inquiries must be emailed. If you prefer over the phone tech support / parts verification, we recommend contacting the manufacturer of your appliance directly to get the most accurate information for your application. Click onto the Technical Support tab, and all manufacturers contact information is listed for your convenience.
We do provide service manuals for free, simply go to our Technical Support website and you can download them. Click onto this link
When emailing PDX RV, please include the make, model, serial/product # of the appliance you are inquiring about. This information is required to accurately determine what part numbers are applicable for the repair.